1. Introduction
Welcome to ModrateAI. We are an AI-powered YouTube comment moderation platform available at https://moderateai.site, designed to help Indian YouTube creators protect their communities 24/7.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our Service. By using ModrateAI, you agree to the practices described here.
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
2. Information We Collect
2.1 Account Information
- ✓Full name and email address
- ✓Profile picture (from Google OAuth)
- ✓Billing information (processed securely via payment gateway)
- ✓Subscription plan and payment history
2.2 YouTube Channel Data (via Google OAuth 2.0)
With your explicit permission through Google OAuth 2.0, we access:
- ✓YouTube channel ID and channel name
- ✓YouTube OAuth access tokens and refresh tokens
- ✓Comments on your videos, Shorts, Posts, and Live chat
- ✓Video metadata (title, ID, publish date) needed for moderation
- ✓Channel analytics data for dashboard display
2.3 Usage and Technical Data
- ✓IP address and approximate location
- ✓Browser type, operating system, and device information
- ✓Pages visited, features used, and time spent on the platform
- ✓Error logs and performance data to improve the Service
2.4 Communication Data
- ✓Messages sent to our support team
- ✓Feedback and survey responses
- ✓Notification preferences (Telegram / WhatsApp numbers, if provided)
3. How We Use Your Data
We use the data we collect solely to provide and improve our Service:
- ✓To authenticate your identity and connect your YouTube channel
- ✓To automatically scan, detect, and hide harmful or spammy comments
- ✓To generate AI-powered replies to comments on your behalf
- ✓To manage Live chat timeouts and spam controls
- ✓To provide analytics and insights about your channel's comment activity
- ✓To send Telegram and/or WhatsApp alerts about moderation activity (if enabled)
- ✓To process payments and manage your subscription
- ✓To communicate service updates, billing notices, and support responses
- ✓To improve the accuracy and performance of our AI moderation models
🔒 We do NOT sell your data or use it for advertising — ever.
4. Google User Data — Limited Use Policy
ModrateAI's use of data from Google APIs follows the Google API Services User Data Policy:
- ✓We only request Google/YouTube data scopes necessary to provide the moderation service.
- ✓We do not use Google user data to serve advertisements.
- ✓We do not allow humans to read your Google user data unless you give explicit permission, for security purposes, or as required by law.
- ✓We do not use or transfer Google user data for any purpose not described in this Privacy Policy.
- ✓Your YouTube OAuth tokens are stored securely and used only to interact with your channel on your behalf.
You may revoke ModrateAI's access to your YouTube data at any time by visiting: https://myaccount.google.com/permissions
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share your information only in these limited circumstances:
5.1 Service Providers
We work with trusted third-party providers:
- ✓Supabase — secure database hosting and authentication
- ✓Firebase — real-time data and notifications
- ✓Payment gateway partners — for processing subscription payments
- ✓Telegram / WhatsApp APIs — for sending moderation alerts (if enabled by you)
5.2 Legal Requirements
We may disclose your data if required by law, court order, or government authority, or to protect the rights, safety, or property of ModrateAI, our users, or the public.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you via email before your data becomes subject to a different privacy policy.
6. Data Retention
- ✓Account data is retained until you delete your account.
- ✓YouTube OAuth tokens are deleted upon disconnecting your channel or deleting your account.
- ✓Comment and moderation logs are retained for up to 12 months, then anonymized or deleted.
- ✓Billing records are retained for 7 years as required by Indian financial regulations.
You may request deletion of your data at any time by contacting contact@moderateai.site.
7. Data Security
- ✓All data is transmitted over encrypted HTTPS connections.
- ✓OAuth tokens and sensitive credentials are stored using encryption at rest.
- ✓Access to production databases is restricted to authorized personnel only.
- ✓We conduct regular security reviews and vulnerability assessments.
While we take every reasonable precaution, no method of transmission over the Internet is 100% secure.
8. Your Rights (DPDPA 2023)
Under the Digital Personal Data Protection Act, 2023 and other applicable Indian laws, you have the right to:
- ✓Access — Request a copy of the personal data we hold about you.
- ✓Correction — Request correction of inaccurate or incomplete data.
- ✓Erasure — Request deletion of your personal data (subject to legal obligations).
- ✓Withdraw Consent — Withdraw consent for data processing at any time.
- ✓Grievance Redressal — Lodge a complaint with us regarding our data practices.
To exercise any of these rights, contact contact@moderateai.site. We will respond within 30 days.
9. Cookies and Tracking Technologies
ModrateAI uses cookies to:
- ✓Maintain your login session
- ✓Remember your preferences and settings
- ✓Analyze website traffic and usage patterns
You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the Service.
10. Children's Privacy
ModrateAI is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected such data inadvertently, please contact us immediately and we will delete it promptly.
11. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of the Service after changes are posted constitutes your acceptance.
13. Contact Us
For questions or concerns about this Privacy Policy, please contact:
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